What Customers Are Saying About APMEX
July 2010
I thank you, sir, and wish to offer kudos particularly to Ms. Jessica Hale, who did yeoman’s labor the last few days, trying like mad to put together my order of 4 complete sets of Eagles. Apmex was indeed my first choice, and I called Jessica before calling IRI, Goldline, Lear, & Rosland. Jessica said she needed time to get back to me. I don’t imagine that many investors are patient. And I was about to sign on the dotted line with Goldline, when Jessica replied that she was working diligently on my order, it would just take a little time. So it turns out that a few days’ patience worked out to both our advantages. The next time I’m in a position to order silver, Apmex will definitely be my first choice. But the important thing is, it will be my final choice.
- Sanderson S.
June 2010
Thank you APMEX. Without your services I would not have been able to keep my collections up to date. I have at least one of every 24K Gold Buffalo in a 70 grade. Thanks again.
- Elton R.
June 2010
Why do I keep ordering from APMEX? This is why: super fast shipping and great coins. What’s not to like? Thanks again! I’ll be back.
- Thomas G.
June 2010
Just want to let you know that I recieved my latest order very rapidly and well packaged. You guys are terrific!
- Chris F.
June 2010
I received my order yesterday. I want to thank you for sending what you represented. I am very pleased and will be ordering again in the near future. It's great to work with such a great company. Thanks.
- Bill B.
June 2010
I appreciate the ease of buying online and the thorough follow-up with confirmation and delivery. I have recommended APMEX to a number of friends and colleagues.
- Matt C.
June 2010
Thanks APMEX! I just signed for my package. You guys are fast. APMEX is a first-class operation! Thanks again!
- Steve S.
June 2010
Very happy with everything: coins, description, value, packing and transaction. Thanks!
- Lou A.
June 2010
I just opened an account online and when I called with a couple questions, Margaret was very helpful and extremely pleasant. I look forward to doing business with your company. Keep up the good work!
- Carol D.
May 2010
Another order received from you with your usual excellent service, as always. The two gold Buffalos are beautiful. Thanks.
- Jack G.
May 2010
The postman just brought my silver Buffalos, Koala, and Panda about five minutes ago. They are absolutely beautiful. I'm ready to order more. Thanks.
- David W.
May 2010
Your organization was highly rated by members of an email discussion group that I belong to. You have excellent Better Business Bureau ratings. Your markups were among the lowest that I found. Your salesman took my order without trying to talk me into some other purchase. My purchase arrived promptly. What's not to like?
- Frank S.
May 2010
Wow! I sent in a 'suggestion' yesterday about your web site. Today I received a nice note back that the web page will be updated. Since when does a company really listen to a customer? Nice. I've been a customer for a couple of years. I appreciate your business and employees!
- Stephen W.
May 2010
I have made several orders and each and every time the products are well wrapped and arrive in a timely manner. I will be ordering more in the future. Thank you.
- Randall W.
May 2010
Top of the line service. I appreciate everyone's efforts, especially Kirk and Mike, order puller and checker extraordinaire. Thanks again.
- Dan M.
May 2010
Let’s look at the facts after seven orders: 1) My payment was processed on average within 1.7 days. 2) Five out of seven orders were shipped before the estimated ship date, one on time; and one order one day late. 3) All seven orders were exact as far as count, product type and product quality. 4) The one time I encountered a problem with an order, a five-minute phone call took care of everything. 5) APMEX service rocks and they will continue to receive all of my business and referrals.
- Daniel H.
May 2010
I am looking forward to working with you guys. I did much research on many companies and decided to use you for all my precious metals investments. Very easy.
- Jeff G.
May 2010
Can't wait for my order to arrive. I'll place more orders in the near future, just watching the prices to buy as low as I can. With such a quick turnaround, I'll be buying with APMEX! Kind regards and thanks.
- Shawn D.
May 2010
I just wanted to let you know how impressed and happy I am with your company. I am just getting started buying silver coins and I made a small test order from another company. It took four weeks after having to make numerous calls complaining. I cannot believe how quick you sent my order out. Good job.
- Monique G.
May 2010
Thanks a lot. You guys are the greatest! I asked for expedited payment, but did not expect one-day turnaround. What a nice surprise! Thanks again for your great service.
- Andre F.
May 2010
APMEX, tell me how you do it? My trader friend and I really try to stay abreast of the precious metals dealers who provide quality service at great prices. As usual, my order arrived promptly. It was a terrific on-sale item and I am very pleased. Keep up the outstanding work, folks. You truly are appreciated.
- Ed S.
May 2010
I really appreciate your efficient website and overall business system. It makes the process quite easy and allows me to concentrate on making the best trading decision. Of course, one day in the future I may elect to sell some of my holdings back to you, and I expect the same efficient process. Thanks again for your follow-up note.
- Don D.
May 2010
Just completed the delivery survey for my most recent order. APMEX actually read, paid attention to, and fulfilled my special request. I had made a minor request of another dealer some time ago. Despite their acknowledgment, and my reminder sent with payment, they didn't come through. So I was doubtful that my special note would be heeded by APMEX. But to your commendation, it was! Thank you for going above and beyond.
- Paul T.
May 2010
Whenever I call up customer service and ask for a favor, your people get the job done! APMEX is a first class operation! Thanks.
- Steve S.
May 2010
Thank you for the note. I recommend APMEX whenever someone asks me about precious metals, and I have been a satisfied customer. You are my first choice.
- Shawn R.
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