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How do I buy from The American Precious Metals
Exchange?
Buying precious metals is easier
than ever with APMEX.com! We offer gold, silver, platinum and other precious
metals at the lowest prices using our secure, hassle-free, real-time online
ordering system. Click
here to get started now.
Who can buy from American Precious Metals Exchange?
Our clients consist of Collectors, Dealers,
Accumulators, Banks, Brokerage Houses, Investors and Speculators. Whether you want to purchase large
quantities or individual items, we can fulfill all of your needs.
Do you have a minimum order?
Yes. Our minimum US order is $50.00 (USD) per transaction, regardless of the payment method. For any orders shipped to Canada, our minimum order is $1,500.00 (USD) per transaction, and, at present, the only acceptable Canadian payment method is via bank wire.
Do you have a maximum order?
The short answer is no, however APMEX does reserve the right to request a 10% deposit on orders deemed “significant” by APMEX, before we will accept the order and lock in prices. On orders greater than $500,000, we recommend that you contact our Trading Department at 800-375-9006 to determine if a deposit will apply.
Should I purchase gold, silver,
platinum or
palladium?
As with any investment,
diversification is always important. A good mixture of gold, silver, platinum
and palladium in your portfolio will help reduce your risk.
How much should I invest into precious metals?
Most investment professionals
recommend 10-20 percent of your assets be in precious metals. Now more than
ever it is important to be diversified in precious metals. Some believe now is
the time to be heavier into gold & silver. That decision is up to you.
How do I open an account with American Precious
Metals Exchange?
Click here to
go to our “Open an Account” page and start investing today.
Does it cost anything to open an American Precious
Metals Exchange account?
No. It is absolutely free.
What benefits are there to opening an account?
Opening a secure online account
will allow you to do the following
· Place trades faster.
· Track your orders.
· See when your payments have been received.
· Track when your package was shipped.
· Access your historical transactions for cost
basis.
· Receive notification of special purchases we
offer to only our account holders.
· Much, much more.
Click here to open
an account now.
Can I cancel my order?
Once we have issued a confirmation
number, all prices are locked-in whether buying from us or selling to us. It is not our intention to enter into
buying and/or selling transactions, accepting the risks involved only to have
them cancelled. However, we realize
rare situations happen where orders need to be cancelled. Should you elect to cancel and/or offset
your order, you must do so during normal business hours of 8:00 – 4:00
CST Monday – Friday. All cancellations are subject our market loss policy plus a $35.00 (USD) cancellation fee.
Cancellations may only be approved
over the telephone, at which time you will be given a cancellation number. At that time, if any market loss to The
American Precious Metals Exchange has occurred, it will be calculated and added
to the $35.00 (USD) cancellation fee. If
applicable, you may elect to pay any market loss by credit card at that time
or, we will invoice you in which you will have thirty days to pay the amount
due in full. No future orders may
be permitted until any market loss is paid in full. Any market gain on cancellations shall
remain the property of APMEX.
Can I change my order after my order is confirmed?
No. Our system is automated which makes it
EXTREMELY DIFFICULT and time consuming to modify an order after it has been
confirmed. We suggest you take the
time up front to make sure what you want is exactly what you order.
Do you accept trade-ins of gold, silver &
platinum?
Yes. We are always looking for new
inventory. There may also be significant tax benefits for you as well. Please always consult your tax advisor
before making decisions like this.
What products does The American Precious Metals
Exchange sell?
We are active market makers in all
the items listed in our Products section.
Please see our
various bullion pages for our up-to-the minute current selling prices.
Do you offer pool accounts?
No, not at this time. Please check
with us in the future. Check here if
you would like to be notified in the future when we begin offering this
service.
Do you have a minimum transaction?
Yes. When you sell your products to
us, our minimum purchase amount is $1,000 (USD).
How do I sell to The American Precious Metals
Exchange?
Selling your items to APMEX is easy, as it should be. When you are ready to sell items to us, just follow these simple steps:
1. Open your free on-line account
2. Call our Trading Department at (800) 375-9006 and get our current prices
3. Securely package your items and then *ship to:
APMEX
226 Dean A. McGee Avenue
Oklahoma City, OK 73102
*NOTE: We recommend that you ship your package via USPS Registered Mail (which includes insurance) for your protection
4. Include a detailed packing slip (which we provide) and the confirmation number you receive from the APMEX Trading Department.
When will I receive my payment?
When we receive your package we will typically send your payment within 3-5 business days in one of the following ways. You can select which payment method best suits your needs.
Payment options for purchases of less than $5,000.00 (USD):
- Check sent priority mail - a $5.00 (USD) priority fee will be applied
- Check sent first class mail
Payment options for purchases of $5,000.00 (USD) or more:
1. Bank Wire - a $25.00 (USD) priority fee will be applied
2. Check sent priority mail - a $5.00 (USD) priority fee will be applied
3. Check sent first class mail
What products do you buy?
We are active market makers in all
the items listed in our Products section.
What happens if I don't send in the precious metals
after a price has been confirmed?
Your transaction may be cancelled
if you do not call by the end of the following business day with the registered
mail or tracking number. Additionally, you will be liable to cover any market
loss we incurred by accepting the order to buy from you. This is covered in our
“Market Loss Policy”. Furthermore, you will not be permitted
to buy or sell to us in the future. If you call in with the registered mail or
tracking number and we do not receive the items within 5 business days and the
delay is due to the USPS, UPS or Federal Express, we will extend the deadline
on a case by case basis.
Can I cancel my order?
Once we have issued a confirmation
number, all prices are locked-in whether buying from us or selling to us. It is not our intention to enter into
buying and/or selling transactions, accepting the risks involved only to have
them cancelled. However, we realize
rare situations happen where orders need to be cancelled. Should you elect to cancel and/or offset
your order, you must do so during normal business hours of 8:00 – 4:00
CST Monday – Friday. All cancellations are subject our market loss policy plus a $35.00 (USD) cancellation fee.
Cancellations may only be approved
over the telephone, at which time you will be given a cancellation number. At that time, if any market loss to The
American Precious Metals Exchange has occurred, it will be calculated and added
to the $35.00 (USD) cancellation fee. If
applicable, you may elect to pay any market loss by credit card at that time
or, we will invoice you in which you will have thirty days to pay the amount
due in full. No future orders may
be permitted until any market loss is paid in full. Any market gain on cancellations shall
remain the property of APMEX.
Do you accept trade-ins?
Yes. We are always looking for new
inventory. Please always consult
your tax advisor before making any decisions like this.
Do you accept consignments?
From time to time we accept
consignments. Please contact us and let us know what you have in mind.
Do you charge a receiving fee?
No, when you sell your items to us
there are no hidden charges. The prices quoted are the prices we will pay.
Are there any other hidden fees for selling to
American Precious Metals Exchange?
No, there are no hidden fees for
selling your items to us. It's just that simple.
Do you add a commission fee to your posted prices?
No. The prices you see are the
prices you pay. The only charges APMEX adds are for shipping,
handling and insurance.
Are my prices locked in when I place my order?
Yes. When you place an order over
the telephone or online, you will be given a confirmation number that locks in
your price.
How long is my price locked in for when buying from
APMEX?
Your price is locked in for 5
business days on orders under $25,000 (USD) and three business days for orders more
than $25,000 (USD). That is the time you have to make your payment to APMEX.
Once you have placed an order with The American
Precious Metals Exchange, you have entered into a binding agreement.
When ordering online, the price at
which your order is submitted is the locked in price. Your confirmation number
will be on the final order screen and in your return email.
APMEX reserves the right to refuse an order when
the confirmed price is incorrect, due to computer-related problems, pricing
error or sudden movements in the precious metals market. Furthermore, we reserve the right to
refuse or cancel any order deemed questionable, suspicious or of significant
risk to APMEX regardless of payment method and price confirmation.
You must ensure that your payment
is dated within 24 hours and received by APMEX within five business days on
orders under $25,000 (USD) and three business days on orders more than $25,000 (USD) to
guarantee your price. Providing us with your credit card information is
required to lock in pricing all orders.
You are responsible to cover any
market losses (Our Market Loss Policy) should
your order be cancelled, in addition to a $35.00 (USD) cancellation fee.
Do you have quantity discounts?
Yes. Our prices have already been
calculated for high volume wholesale orders. However, APMEX will extend
additional discounts when possible on orders more than $100,000 (USD) or large orders
of individual items. Please feel free to call us with what you are looking for.
What form of payment does American Precious Metals Exchange accept?
Payment to APMEX must be provided using:
• Credit card
• Bank Wire
• Certified check
• Cashier’s check
• Money order
• Personal check.
We recommend paying by the following methods:
| Order Amount |
Preferred Payment Types |
Payment Due |
| $50 - $1,500 (USD) |
Credit Card, Checks or Money Order |
5 Business Days |
| $1,501 - $5,000 (USD) |
Credit Card, Bank Wire, Checks, Money Order |
5 Business Days |
| $5,001 - $10,000 (USD) |
Bank Wire, Checks, Money Order |
5 Business Days |
| $10,001 - $25,000 (USD) |
Bank Wire, Checks, Money Order |
5 Business Days |
| $25,001 (USD) + |
Bank Wire |
3 Business Days |
Do you have a holding period on cashier's checks,
certified checks and personal checks?
Yes, we hold all certified checks
and cashier's checks typically for 1-10 banking days. Personal checks are held for 10 banking
days or two weeks regardless of when they clear prior to shipping.
Direct bank wire is always recommended.
Where and how do I wire funds?
Upon placing an order and our
issuing a confirmation number, we will provide you instructions along with our
bank name, ABA routing number and account number.
Please note: We only accept bank wires for an amount over $1500.00 (USD).
What is your good funds policy?
Good funds is the day we receive your
direct bank wire, from 1-10 business days from the day we receive your
cashier's check, money order or certified check and 10 business days from the
day we receive your personal check. Additional delays may occur for checks if
your bank does not cooperate in assisting us with the information needed to
verify your transaction. Direct bank wire is always recommended.
How quickly will you need my payment?
You must ensure that your payment
is received by APMEX within (5) five business days on orders under $25,000 (USD) and (3)
three business days on orders more than $25,000 (USD) to guarantee your price. APMEX
reserves the right to cancel orders that do not meet this requirement. We
recommend mailing your payment the same day your order is placed and using 2-3
day priority mail through the United States Postal Service to be sure your
payment is received on time.
Do you accept credit cards?
Yes. We do accept credit cards for
payment. APMEX recommends paying for smaller orders by credit card. Credit card
orders exceeding $5,000 (USD) are accepted only by phone during normal business
hours and may be subject to additional documentation and screening. All credit card orders are reviewed on
an order by order basis. In addition, we will only ship to the credit card
billing address. Please confirm that the ship to address is the same as the
mailing address in your online
account before placing credit card orders. We reserve the right to refuse
any order deemed questionable or of significant risk to APMEX regardless of
payment method and price confirmation.
Do you accept ACH or online payments?
No, we do not accept ACH
transactions. We do accept online bill payments in check form only. They will
be treated the same as a personal check regarding shipment date. We will ship
the item(s) 10 business days after we receive the check.
What happens if my payment isn't received within the
applicable time period?
It's always best to send us your
payment immediately to ensure APMEX can honor the confirmed price. If payment
is not received within five business days for orders under $25,000 (USD) and three
business days for orders more than $25,000 (USD), APMEX reserves the right to either,
accept your payment, refuse and cancel your order, or provide a fresh quote
based on the market price at the time we received payment.
What happens if I don't send a check or follow up on
my order after it has been confirmed?
Your order may be cancelled if we
do not receive payment within the required time period. Also, your account may
be closed and you may no longer be able to place trades with us. If a decline
in the market price occurs, you will be liable for any market loss we incur for
locking in and accepting your order. (Our Market Loss Policy). You will be charged the difference
between your confirmed price and the market buy price when your order is
officially cancelled. Any market
gain on cancellations shall remain the property of APMEX.
Can I cancel my order?
Once we have issued a confirmation
number, all prices are locked-in whether buying from us or selling to us. It is not our intention to enter into
buying and/or selling transactions, accepting the risks involved only to have
them cancelled. However, we realize
rare situations happen where orders need to be cancelled. Should you elect to cancel and/or offset
your order, you must do so during normal business hours of 8:00 – 4:00
CST Monday – Friday. All cancellations are subject our market loss policy plus a $35.00 (USD) cancellation fee. Cancellations may only be approved
over the telephone, at which time you will be given a cancellation number. At that time, if any market loss to The
American Precious Metals Exchange has occurred, it will be calculated and added
to the $35.00 (USD) cancellation fee. If
applicable, you may elect to pay any market loss by credit card at that time
or, we will invoice you in which you will have thirty days to pay the amount
due in full. No future orders may
be permitted until any market loss is paid in full. Any market gain on cancellations shall
remain the property of APMEX.
Is there a discount for paying by Cash?
(Check, Money Order, Cashiers Check, Wire)
***Yes, we provide a 3% cash discount off our Shipping, handling
and insurance to our customers if
they pay for their orders by check, money order, cashier's check, bank wire,
cash or trade.
What are the shipping, handling and insurance charges?
- $12.95 (USD) for orders of $50.00 -
$249.99 (USD) (Plus 3% of subtotal) - (*See above
for Available Discounts)
- $19.95 (USD) for orders of $250.00 - $999.99 (USD) (Plus 3% of subtotal)- (*See above for Available Discounts)
- $24.95 (USD) for orders of $1000.00
- $24999.99 (USD) (Plus 3% of subtotal) - (*See above for Available Discounts)
- Free for orders of $25,000 (USD) and over
Again, you will
receive a 3% cash discount off the shipping, handling and insurance fee
if you pay for your order by any other method than credit card.
Do you ship
internationally?
Yes. We currently are now shipping to both the United States and to Canada . Our standard shipping rates will apply to all orders. However, there will be an additional International Shipping Surcharge of $10.00 (USD) on any orders being delivered outside of the United States.
How do you wrap your
packages?
All our packages are carefully and discretely
wrapped, typically in brown tape and not to give any indication as to the
contents inside. We also use the
acronym “ APMEX” for our shipping address as well.
How is my order shipped?
American Precious Metals Exchange orders are shipped Registered/Insured U.S. Mail, UPS & Federal Express. Each package is fully insured and may require a signature upon delivery. Packages sent registered and insured mail can take on average 5-10 business days. The parcel's registration number is only available to trace a package if it hasn't been received within 30 days from the date shipped. Tracking numbers are not provided to customers due to insurance restrictions.
Is my package insured while in transit?
American Precious Metals Exchange
fully insures all of its shipments. Should anything happen while your package
is in transit to you it will be covered by our insurance policy. However, we
will not accept responsibility if you have left instructions with any carriers
or delivery service to leave parcels un-attended for you without the need for a
signature. Or, you have given them instructions to leave your package with
someone else such as a building manager, neighbor, drop-off location such as
Mail Boxes etc., The UPS Store, etc., YOUR PACKAGE WILL NOT BE
COVERED. When we ship to you, if metals are lost or damaged in
transit, it is our responsibility to pursue any claim with the insurance
company. If we determine the
package is lost or damaged, we file a claim. Once the claim is filed, we reserve the
right to re-ship your items or refund your money at our discretion.
How long will it take to get my package?
APMEX generally packages and ships your order 1-3 business days after the payment clearing time has passed (excluding weekends and holidays). Orders paid by credit card and bank wires are usually shipped within 1-3 business days after the payment has processed (excluding weekends and holidays). Delivery can be expected on average within 5-10 business days of shipment. Your order may be shipped in multiple packages.
Does APMEX ever back order items?
Supply and demand problems occasionally
occur in our business. From time to time, we have more buyers than sellers. If
this should happen, we reserve the right to delay delivery up to 30 days (From
your expected shipping date) to fill your order. Even if the price continues to
rise, your price is locked in. We will deliver your bullion (Non-Numismatic) product
within 30 days. If you ordered a numismatic or supply item which has previously sold
or we are out of stock on, we will either place it on back order, attempt to locate another
or a refund will be given. Should the value of your items decrease
in that time period, you will not be entitled to any market gain.
Can you ship my order to a post office box?
Yes, orders shipped registered and
insured
US
mail can be sent to a P.O. Box. If a different shipping method is used, you
must specify a street address for shipment. A signature is required upon
delivery of your package.
What is your return policy?
We guarantee your satisfaction at
The American Precious Metals Exchange. We provide all our customers with a
refund, return and/or exchange policy on everything we sell including all
bullion and certified coins. This right is limited to three (3) days from
the date on which the customer receives their items and notifies us, provided
they are kept in their original packaging. On returning bullion related items,
the customer may (at APMEX's discretion) be required to pay for any market loss
on their returns. Any market gain on refunds
shall remain the property of APMEX.
We want our customers to be pleased
with their purchases. If for any reason you have a problem, please feel
free to call our offices and discuss it with us. We will always do our
best to accommodate you. We do charge a 5% restocking fee on all credit card
orders returned. If an exchange is
requested, we reserve the right to find an acceptable replacement or refund
your money.
How do I obtain a Return
Authorization Number?
Should you elect to return an item from
your order, you must do so during normal business hours of 8:00 – 4:00 CST
Monday – Friday. All returns
must be done over the telephone only, at which time you will be given a Return
Authorization Number. At that time,
if any market loss to The American Precious Metals Exchange has occurred, it will
be calculated. You will not be
charged the $35.00 (USD) cancellation fee to return an item or items. However you may (at APMEX's discretion)
be required to pay for any market loss (Our Market Loss Policy) on your returns. If applicable, you may elect to pay the
market loss by credit card or, we will invoice you and you will have thirty
days to pay the market loss in full. No future orders may be permitted until that amount is paid in full. Any market gain on cancellations shall
remain the property of APMEX.
Are there risks?
All
investments involve risk - coins and bullion are no exception. The value of a
bullion coin (e.g., American Eagles or Canadian Maple Leafs) is affected by
many economic factors, including the current market price of bullion
the perceived scarcity of the coins and other factors. Some of these factors
include the quality and current demand and general market sentiment.
Therefore, because both bullion and coins can go down as well as up in value,
investing in them may not be suitable for everyone. Since all investments,
including bullion and coins, can decline in value, you should understand them
well, and have adequate cash reserves and disposable income before considering
a bullion or coin investment.
Is gold, silver, platinum or palladium taxable?
APMEX does not collect any tax when your order shipped
outside the state of
Oklahoma.
You should consult your tax advisor for specific taxation advice in your
jurisdiction. State taxes may be applicable.
Can APMEX store my gold, silver, platinum or
palladium for me?
No. At this time we are only offering delivery of precious
metals. Please check with us in the future. We do have a list of depositories
we can recommend and will be happy to do so. Click here if
you would like to be notified in the future when we begin offering this
service.
Does American Precious Metals Exchange have a
catalog?
No. At this time we do not have a product catalog. Please
check with us in the future. Click here if
you would like to be notified in the future when we begin offering a catalog.
Do you report my purchase of precious metals to the
IRS?
American Precious Metals Exchange
is not required to report our sales transactions to the IRS or any other federal,
state or local agencies unless you fall under the Form 8300 requirement.
How many grams are in a Troy Ounce?
There are 31.1034768 grams in a Troy Ounce.
APMEX does guarantee that every item that we sell is genuine and that all precious metal items do contain the weight, fineness, and purity that we have advertised. However, all investments, of every type, involve some level of risk and precious metals are no exception. Like many markets, the precious metals market is speculative, and it is unregulated. The value of any bullion item is generally determined by current spot price of the underlying precious metal, and by the supply and demand for these particular items. These prices will fluctuate throughout the day while the precious metals market is open. If you are considering purchasing Precious Metals as an investment, you should assess the stability of the current market as well as contacting your financial advisor for advice.
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