Just wanted to reach out and say a huge THANK YOU!! for your help in our employee award presentation. We presented our four 25 year(+) employees with their gold bars on Wednesday of this week and they were absolutely taken aback. It was so fun to be able to do this for them, and I could not have done it without you and your guidance. So, thanks again!! I’ll send you a picture once I get one!!
Please tell your people in order processing and shipping that their extra efforts (selecting product for them that was in “excellent” condition) are very much appreciated. Jennifer’s note for them to send your best was noted and appreciated. We realize that your people always ship the best, it’s just nice knowing that someone is being extra careful…..
This was my first purchase in precious metals and because of your help I am now a life long APMEX customer and I plan on making more purchases in the future.
Very easy to use system to order coins. VERY FAST SHIPMENT TIME. Prices are fair comparing to other coin sites. VERY SATISFIED WITH APMEX.
You are head and shoulders above other dealers of precious metals, on prices, service and keeping your customers informed of order status. It is truly a pleasure doing business with you.
APMEX is our ONLY Company we will go to for our metal purchases.
When I received prompt response from you with assurance of the refund and free shipping on my next order I was impressed, but still on the fence regarding your company. However, when I received your hand written note and gift by surprise in the mail I came off that fence. You impressed me and allowed me the opinion that your company is indeed well ran, honest and customer oriented. You have guaranteed my business in the future and I will no doubt suggest APMEX to my friends and family for their own PM (precious metals) purchases.
…..I am 65 years old and may God be my witness, APMEX is the finest company I have ever dealt with. I really mean that! The level of trust I have in you all is on line with trust in a really good friend. Honesty, caring people, trust and many other virtues are embedded in APMEX. I am so fortunate to have found APMEX. You have a lifelong customer. I have had no problems with any aspect of my association with APMEX-------none!!! Again thank you for all you do and as I always say “I love me some APMEX!”
I had a great business experience with APMEX. I am more impressed by your staff courteousness, thoughtfulness, kind attitude and went extra mile to help me. She is knowledgeable, efficiently about her work. I am very thankful and greatly appreciated for her diligence, professionalism and drive toward excellence on helping customers.
….this is amazing. I placed the order this morning and now it’s already in the mail. This kind of service is one of the biggest factors for my customer satisfaction. I am very pleased. Thank you and to the Team for all your hard work. Great job. I’m a loyal APMEX customer and I send all my friends to your website.
Your company APMEX is really superb. I'm glad we found it. Your business is first class…
I and already a customer, and had a couple of questions regarding larger purchases. I just wanted to say thank you because you answered my questions and didn't pressure me to buy anything right now.
customer service like that is why I ONLY buy metal from you guys.
Thank you for your EXCELLENT customer service!!!
The order arrived 1 day earlier than expected, extremely well packaged, and a beautiful coin. Thanks for an easy and pleasant transaction and I will be contacting you again soon for additional items.
As much as I enjoy shopping at APMEX and think the service is outstanding, along with the items I’ve received, I’m not much for writing reviews. Just know I sincerely think you all for helping me with my coin collection.
Thanks for getting back to me and the reassurance, it is really appreciated. Please pass along that I will only purchase from APMEX as I have been extremely pleased with every order I have placed with APMEX which would totals five.
Thank you for your help on this, it is very much appreciated and highlights the APMEX deserved reputation for excellent customer service.
Thank You , other then a few smoothies with unreadable dates and a coin short in the quarters and 3 dimes which were speedily replaced .I was pleased with your fast and courteous service . I will be a repeat customer . A pleasure doing business with you.
Shipment received, fast and quick service, thank you. I love the 10gram that I ordered. Very beautiful. Looking forward to order every month. Thank you again
I have placed three orders with your company in the last few weeks, all of my orders have been received with in three days. Apmex has good selection of products. Both times i have called your company, my phone calls where answered in a timely manor and the staff was very helpful. And i love the fact that the web site shows all my orders and the current value.
You Guys do an outstanding Job. Thank you.