I paid by check so they need 5-10 days to clear it. On the sixth day I received an email notifying me my package had been shipped. Three days later it's at my door (standard shipping). My items were packaged well and the box received no damage at all. You can tell this is a quality company that aims for 100 percent satisfaction. Bravo APMEX.
As always exceptional packaging. The USPS managed to take forever to deliver these (misdirecting this package twice on the way), but when I contacted APMEX customer service about the problem, they were extremely polite and helpful.
APMEX customer service and shipping are outstanding. Each time I place an order the next day it is ready to ship. A few hours later the tracking info comes over to my email and takes about 3 days until I receive the product. All products arrive in perfect condition each sealed in plastic bag. Great Job APMEX! I will continue to buy only from this seller.
Came a day early! Very quick shipping and with the free shipping option I never have seen before APMEX’s delivery was amazing!
As always, delivery was prompt, and secure and discreet & in excellent condition. The way APMEX packages their parcels ensures safe delivery. I don't worry when I order from APMEX.
Prompt shipping arrived exactly when they said it would (and we live in a remote area where we're used to delays.) Very nice box, packing, papers, etc. compared to other sellers that cost more.
As always APMEX shipped the coins in a virtually indestructible package. The coins were placed in individual plastic flips. Then APMEX placed the coins in a bubble-wrap bag - securely sealed shut. Then, with what must be the strongest glue on Earth, the bag itself is glued to the inside of the package so it doesn't thrash and crash around inside the package. The packaging is totally discrete, and it always arrives on time or even quicker. I don't worry when it comes to ordering from APMEX.
I have ordered over six times through APMEX. Always delivered on time, this website and the people behind it can be trusted.
Just wanted to call and let you know how much I appreciate all your help. I got my refund and decided to go to [a competitor] not for any other reason than they were a little cheaper. I was sooo disappointed with how I was treated, there was no customer service. Wish now I'd never ordered from them.
I just want to say that I have dealt with very few companies that pack and ship as well as your company does…….Thank you very much and keep up the great service.
I recently purchased a few items for my IRA, my IRA rep was very professional and made the transaction painless. She is very much an asset to your company. Great employees make great companies.
Thank you. Thank you. Thank you so much. Everything is great thanks to your efforts…...
Thank you for excellent service. I will use APMEX for future sales and purchases…
Merry Christmas and Thank you for making doing business with you pleasureable!!
Thank you very much for your help, super efficient and prompt….
Top notch product and variety. You guys to me are the very best in the industry. Have more sales!
Just wanted to let you kow I have received my order and I'm 100% satisfied!
I just want to praise you on your packaging of the coins I recently bought…..I ordered other American Eagles Silver Dollars and they were not individually separated and wrapped like your company does them. I will definitely be a returning customer.
For three months, I've been looking to begin investing in basic precious metals as an inflation hedge. I've spent considerable time comparing the most visible online brokers, including other well-respected, long-established businesses. APMEX won.
Thank you for outstanding service during these past 3-4 years. You have made it possible for me to deliver product at low fees, in a timely manner and be a trusted source.
Yes, in my opinion this is the best company I have tried so far.