#1 Specialty eRetailer

2015 Internet Retailer Magazine

#46 Out Of 500 eRetailer

Internet Retailer Magazine Review

More positive customer feedback.

Hey guys! Just wanted to let you know that i'm very satisfied with the turnaround time on getting my delivery out! I just got my confirmation email of my order and appreciate the initiative on beating the expectant date! Thanks!

Thanks for the email. I just thought I would give some positive feedback on the latest order. My father and I more or less share an account here after I made my initial metals purchase. I suggested my father go through APMEX simply because you guys have much better pricing than other dealers. After my first order, I had no issues recommending you as a dealer to my father.</br>I do plan on making a small order for myself soon to supplement what I have thus far. Regardless, the order was shipped in a more or less secure manner, and we're quite pleased with the product itself. You're one of the few vendors that deals in Credit Suisse pamps. You have better pricing for these things, and I defy anyone to find a better buy price. I have seen other dealers that won't even give you spot unless it's in an allocated pool in which you don't physically hold the commodity in your hand.</br>In the meantime, I await my funding for my next order and will be watching the markets accordingly. I do plan on doing business again with you, and my father just might also. Thanks. </br>

I am extremely impressed at your overall service. I have ordered with APMEX quite a few times and every time I get my items just the way APMEX advertises. I had a small request today and spoke to Jana. Without hesitation she was willing to find a solution. I want to make sure that a manager or your owner realizes that your company does a great job in terms of its customer service.

Hi. Just a note to let you guys (and gals too!) know that I received my order today (Sat. 2-7-09) and the coin looks great. It's my first VAM Morgan. i'll pick out something else later.

Received my order today. It's great to deal with a company such as yours. My order arrived promptly and the items were shipped securely. i'm sure we will be doing more business in the future. Thank you!

Thank you. Based upon your timeliness of the shipping of my first order, and I have two more in the queue, I will be doing a lot of business with APMEX in the future. It is a pleasure having the feeling of knowing i'm dealing with a reputable precious metal dealer. There are many dealers out there who are questionable which made me leery, at first, to do precious metal business via the internet. But it looks like APMEX has stepped up to plate and has hit a home run with me. I hope the other two orders go off smoothly as indicated in my order status, and APMEX can look forward to additional business from me. Thanks guys.

I just received my shipment of coins! This was my first time ever to buy gold or silver, anywhere. Your site was recommended by a friend who buys and sells a lot. I was a little nervous about the whole process, but you made it easy, provided email notification as the process played out, and I am most pleased with the coins, packaging and service! I only regret that a couple of days after first ordering, I did not order again with the Valentine's Day special on silver. By the time I decided to order, the 10 oz. Silvertowne silver bars I wanted to buy for my kids and sweetheart were all sold out! :-( Thanks for the good service.

I received the item Friday, January 30, 2009. Very beautiful. Thank you so much for the outstanding service, quality product, and great price! I look forward to doing business with APMEX in the future.

Thank you for the orders. Of all the sites that sell precious metals, I was most comfortable with APMEX. In these times, trust is the most important. And customer service, prices and delivery certainly stand out at APMEX. I wouldn't buy from anyone else.

I have been doing business with APMEX for two years and after many shipments, I have to say that i've never had one problem or issue. That's a darn good track record, in my opinion! I just want you to know that I appreciate your great customer service, inventory and pricing. You make investing in precious metals easy for the average investor. Keep up the excellent work!

Hello. Just received my first order from you folks. Could not be happier. Everything went smooth and was I impressed with the packing and shipping. You guys will get all of my orders in the future.

I just wanted to say that I love doing business with you. You ship super fast and the quality is always spot on or better. I know I am not a big investor, but you make me feel like I am with your great service. Thank you and keep up the great work!

I love the APMEX bars! The others do not seem as well made. $2.50 or even $2.00 over spot is a bit expensive but no more than other sites which do not seem as professional. The shipping is discrete and pretty fast. I just really like your silver even if it means keeping it forever just to look at it! (Everyone hopes to get rich off something.) If anyone does read this, I suggest to them to look at the industrial use of silver and the rate it is used up - never again to be seen. Just keep that in mind! Thanks again!

Hopefully someone reads this! Just wanted to say that you guys are the best online bullion company in the world! I can't believe how awesome you guys are. Thanks a ton!

I am a very small hobby/dealer. I order as frequently as my budget allows. I wanted to thank you for the superior service and beautiful, accurately graded coins you have sold to me. It is a pleasure doing business with APMEX. I feel like you treat me as well as the big guys, often exceeding my expectations. Thanks again.

I'm so impressed with your customer service and order processing. You're the best precious metal company out there with the greatest prices! Excellent! Fast shipping! Thank you! Keep up your good work.

This month marks my fourth year of buying and trading with APMEX. You and your group of professionals have made it a fantastic experience. You read all the bad news of how some companies in the precious metals business say one thing and do another, not APMEX!</br>Your team is always courteous, polite and will spend as much time with me as necessary when I call, instead of using the internet. APMEX delivers what it says, when it says and I commend you and your staff. All of the above is why, since December 2004, I have only done business with you. I have referred five people to your company as well. They have thanked me for telling them about APMEX, and now I thank you and your team for taking care of them. God bless you and yours. I wish for you and your company a happy and prosperous 2009! </br>P.S. Almost forgot...thanks for the popcorn!

Received my first order from APMEX today - just one day after it was shipped! It was very expertly packaged. I appreciate the excellent design of your web site, the web-accessible updates on order status, and the great overall service from APMEX. Clearly, customer satisfaction is a big part of the philosophy there. i've dealt with some of the others, and i'd say APMEX is the very best! I look forward to making all of my future precious metal purchases from APMEX. Thanks,

I received my package today. It was in excellent shape. Your shipping department deserves the credit for that. You should send a few of them to US Mint to train their shipping group. Thanks for a job well done.

I ordered some Confederate notes from APMEX. They arrived quickly and were in great condition. I just placed another order for various coins. I have to tell you that your ordering process is as close to idiot-proof as is possible. I am obviously dealing with a great team of professionals. Thanks!!

Placed a small order on 01/01/09. Order payment went through on 01/03/09 and an approximate shipping date on 01/10/09. To my surprise today 01/09/09, a day before the ship date, I received a package from APMEX. My order was perfect - the coins just great. That is why I deal with APMEX as your service is outstanding. Hope to place additional orders in the future. Thanks again for the fast service - even for the little guy.

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