August 7, 2020 Update
We wanted to thank you for your continued business through these unique times. To best serve you, we have updated our new minimum order policy, effective immediately.
New Order Minimum (Updated)
APMEX will be moving back to a $299.00 (USD) minimum order on mobile and web orders. This change is due to an increase in the volume of orders we’ve received, while the market continues to move at a fast pace. We will continue to provide the best service possible amid increased demand.
APMEX capacity has been limited due to insistence on maintaining a two-shift operation while following strict social distancing protocols. We are uncomfortable with delaying orders because of the current unpredictable volumes that APMEX has seen over that last few weeks. The new order minimum policy ensures order timing in line with our stated service levels.
We do not take this decision lightly and look forward to removing these restrictions as soon as possible. If you have additional questions or concerns related to the new minimum order policy, please contact our customer service team at service@APMEX.com.