Customer Care Center

Thank you for using the APMEX Customer Care Center for assistance. We have received your inquiry and will respond as soon as possible. If you are contacting us Sunday – Thursday, you can expect to receive a reply before the end of the next business day, at the very latest.

APMEX is closed on weekends, so inquiries not responded to by 6 p.m. (ET) Friday, or submitted Saturday, will be answered the following Monday unless it is a holiday.

We value your business and we thank you for choosing APMEX!

APMEX Customer Service Hours:
8 a.m. – 8 p.m. (ET) Monday – Thursday
8 a.m. – 6 p.m. (ET) Friday
Closed on weekends and holidays